Requirement text: PE.1.132:
Escort visitors and monitor visitor activity.
DISCUSSION FROM SOURCE: DRAFT NIST SP 800-171 R2
Individuals with permanent physical access authorization credentials are not considered visitors. Audit logs can be used to monitor visitor activity.
CMMC CLARIFICATION
Do not allow visitors, even those people you know well, to walk around your facility without an escort. Make sure that all non-employees wear special visitor badges and/or are escorted by an employee at all times while on your property.
Example

Coming back from a meeting, you see the friend of a coworker walking down the hallway near your office. You know this person well and trust them, but are not sure why they are in the building. You stop to talk, and the person explains that they are supposed to meet the coworker for lunch, but cannot remember where the lunchroom is. You offer to walk the person back to the reception area to get a visitor badge and wait until someone can escort them to the lunch room. You report this incident, and the company decides to install a badge reader at the main door so visitors cannot enter without an escort.
Get Audit Ready
How
to pass? You need to be able to positively identify anyone who is in
your facility and challenge those who don’t have permission to be there.
A very small company with 4 employees should know each person on sight.
If you see anyone else in your space, you need to stop them, and
potentially call the police. Larger companies (where employees don’t
know everyone) use employee and visitor badges to show who is allowed to
be there.
How to fail: Not escorting a utility worker when they
come inside to “do repairs”. They could be a bad person trying to steal
sensitive information or hack your network. Not calling the police if an
unknown person was found wandering around inside your offices.
References
• FAR Clause 52.204-21 Partial b.1.ix
• NIST SP 800-171 Rev 1 3.10.3
• CERT RMM v1.2 AM:SG1.SP1
• NIST SP 800-53 Rev 4 PE-3